Terms & Conditions

 

Terms and Conditions

Effective Date: 2 March 2026
Website: https://myexpressservices.com/
Company Name: Express Services M.E.P.


1. Introduction

Welcome to Express Services M.E.P. (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website https://myexpressservices.com/ (the “Website”) and the services we provide.

By accessing or using our Website or services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our Website or services.


2. Services

Express Services M.E.P. provides Mechanical, Electrical, and Plumbing (M.E.P.) services, including but not limited to:

  • Installation

  • Maintenance

  • Repairs

  • Inspections

  • Technical consultations

  • Other related contracting services

All services are subject to availability, written quotations, service agreements, and applicable local regulations.


3. Use of the Website

By using this Website, you agree that:

  • You are at least 18 years old or accessing under supervision.

  • You will not use the Website for unlawful purposes.

  • You will not attempt to damage, hack, disrupt, or interfere with Website functionality.

  • You will not misuse contact forms, request forms, or communication channels.

We reserve the right to restrict or terminate access for misuse.


4. Quotations and Pricing

All quotations provided through the Website, email, or phone are estimates unless confirmed in writing.

Prices may vary depending on site conditions, materials, labor, scope changes, or unforeseen circumstances.

A formal service agreement or contract may be required before work begins.

Express Services M.E.P. reserves the right to modify pricing at any time prior to contract confirmation.


5. Payments

Payment terms will be outlined in the quotation or service agreement.

Late payments may incur additional charges where permitted by law.

We reserve the right to suspend services for non-payment.


6. Cancellations and Rescheduling

Customers must provide reasonable notice for cancellations or rescheduling.

Cancellation fees may apply if work has already been scheduled, materials ordered, or labor allocated.

Express Services M.E.P. reserves the right to reschedule due to unforeseen circumstances, including weather, safety issues, or supply delays.


7. Warranties and Liability

Service Warranty

We may provide limited warranties on workmanship for a specified period outlined in your service agreement.

Limitation of Liability

To the fullest extent permitted by law:

  • Express Services M.E.P. shall not be liable for indirect, incidental, or consequential damages.

  • We are not responsible for pre-existing site conditions, hidden defects, or third-party contractor work.

  • Our total liability shall not exceed the amount paid for the specific service in question.


8. Intellectual Property

All content on this Website, including:

  • Text

  • Logos

  • Graphics

  • Images

  • Service descriptions

  • Website design

is the property of Express Services M.E.P. and may not be copied, reproduced, or distributed without written permission.


9. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites.


10. Health and Safety

Clients must ensure that work sites are reasonably safe and accessible. Express Services M.E.P. reserves the right to refuse or stop work if safety risks are identified.


11. Force Majeure

We are not liable for delays or failure to perform services due to circumstances beyond our control, including but not limited to:

  • Natural disasters

  • Government restrictions

  • Supply chain disruptions

  • Labor shortages

  • Utility interruptions


12. Privacy Policy

Express Services M.E.P. maintains a dedicated Privacy Policy page available via a visible footer link on all website pages.

Our Privacy Policy clearly explains how personal data is collected, used, stored, and shared.

Information We Collect

We may collect:

  • Name

  • Email address

  • Phone number

  • Service address

  • Project details

  • Billing information

  • Website usage data (via cookies or analytics tools)

How We Use Personal Information

We use collected information to:

  • Provide and schedule services

  • Respond to inquiries

  • Send service updates and notifications

  • Process payments

  • Improve website functionality

  • Send SMS communications (where consent is provided)

Information Sharing

We do not sell or rent personal information.

We may share information with:

  • Service providers assisting in operations

  • Payment processors

  • Legal authorities when required by law

Required Statement:
“Mobile Opt-In, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.”

Data Storage and Protection

We implement reasonable administrative, technical, and physical safeguards to protect personal information.


13. SMS Terms & Conditions

Express Services M.E.P. may offer SMS communications to customers who provide consent.

SMS Consent Communication

Phone numbers collected for SMS consent will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you consent to receive SMS messages from us, you may receive messages related to:

  • Appointment confirmations and reminders

  • Service scheduling updates

  • Technician arrival notifications

  • Project coordination updates

  • Billing notifications

  • Follow-up messages

  • Promotional messages (if applicable)

Message Frequency

Message frequency may vary. You may receive up to 2–4 SMS messages per week related to your service or account.

Fees Disclosure

Message and data rates may apply depending on your mobile carrier and plan.

Opt-In Methods

You may opt in to receive SMS messages through:

  • Online form submission (with checkbox consent) – Example found on forms: “By checking this box, you agree to receive SMS text messages from Express Services M.E.P. By checking this box, you agree to receive customer care messages related to appointment confirmations, updates, service updates, project coordination, and billing notifications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance. View our Privacy Policy and Terms and Conditions.

  • Verbal consent

Opt-Out Instructions

You can reply STOP at any time to unsubscribe from SMS communications.

Help Instructions

You can reply HELP for assistance or contact us through our website at https://myexpressservices.com/.


14. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of:

  • St. Louis, MO

  • Nashville, TN

Any disputes shall be subject to the exclusive jurisdiction of the courts of that location.


15. Changes to These Terms

Express Services M.E.P. reserves the right to modify these Terms and Conditions at any time. Updated versions will be posted on this page with a revised effective date.

Continued use of the Website constitutes acceptance of the updated Terms.


16. Contact Information

If you have any questions regarding these Terms and Conditions, please contact:

Express Services M.E.P.
Website: https://myexpressservices.com/
Email: office@myexpressservices.com
Phone: (629) 900-5054
Address: 10828 Galt Industrial Blvd, St. Louis, MO 63132, United States